FAQs

Once you start the process with us through the first discovery call with our business development representatives, we’ll start looking for suitable candidates. After that, we’ll arrange the interviews for you to meet with the candidates. Once you’ve seen and selected a candidate to move forward with, we’ll send the contract and schedule a kick-off meeting for the official start with your VA.

Additionally, we offer an optional onboarding call to give tips and tools to our clients on how to get the best out of their VA.

Hiring a bilingual virtual assistant offers significant benefits, including cost savings and increased efficiency through specialized skills and task management. They also provide access to a wider global talent pool, ensuring flexibility and scalability as your business grows. By handling routine tasks, they allow you to focus on core business activities, improve productivity, and maintain a better work-life balance. Their ability to work across different time zones further enhances business flexibility and continuity.

We serve a wide range of industries, including healthcare, real estate, legal, finance, marketing, and more.

Whether you’re entering any specialized industry, we can match you with a proactive virtual assistant tailored to your unique business needs, helping you navigate challenges and achieve success.

Yes, we offer flexible solutions for both short-term and long-term projects. If you like the way they work and the synergy between them and your team, you can extend your work with them and keep them for long-term or full-time projects.

If you are not satisfied, the first step is to contact our customer success team and we will work to resolve the issue or provide a replacement.

Virtual assistants are independent contractors who work remotely and provide flexible support in terms of schedule without the need for physical office space.

Yes, our virtual assistants can help with personal tasks such as travel planning, appointment scheduling, and more.

We offer a consultation to understand your needs and match you with a virtual assistant whose skills align with your business needs and expectations.

Our virtual assistants can work independently or collaborate with your existing team members.

We offer dedicated client support to address any issues or concerns you may have with your virtual assistant. Our goal is to ensure a smooth and productive working relationship.